Welcome to Myth, Medieval & Celtic LLC - The Wizards Hat.


Shipping & Returns

Shipping ..

*****NOTICE** Our NEW Ring Line JASSORS  WILDTHINGS product line,  -MUST  be placed BY 12/12/2016, as the manufacture (Wild Giraffe) WILL BE CLOSED from 12/14/2016 thru 01/05/2017. ALL ORDERS PLACED from THIS product line AFTER 12/12/2016, will NOT ship until AFTER 01/06/2017.


******DUE TO AN INCREASE IN SHIPPING CHARGES AS OF JAN 18, 2016, WE HAVE HAD TO INCREASE OUR SHIPPING CHARGES. MINIMUM SHIPPING CHARGES FOR CONTINENTAL USA IS $3.95 FOR UNDER 10 OZ AND $6.95 FOR SMALL PRIORITY SHIPPING.  SHIPPING CHARGES MAY BE MORE OR LESS THAN AT CHECK OUT,  AND WILL BE OF ACTUAL WEIGHT AND/OR SIZE. WE HAVE NO PROBLEM REFUNDING OVERCHARGES ON SHIPPING, YOU NEED NOT CONTACT US, WE WILL AUTOMATICALLY REFUND IF A GROSS OVER CHARGE IN SHIPPING IS APPLIED. 



INTERNATIONAL SHIPPING CHARGES ARE AN ESTIMATE, THE TOTAL YOU RECEIVE AT CHECKOUT MAY BE MORE OR LESS DEPENDING ON ACTUAL WEIGHT, AND ADDITIONAL CHARGES MAY APPLY PRIOR TO SHIPPING, OR A REFUND MAY APPLIED TO YOUR C C OR PAYPAL DEPENDING ON ACTUAL WEIGHT. 


WE DO NOT USE A DROP SHIPPER ON A STANDARD BASIS, MANY ITEMS FOR WHATEVER REASON, WE MAY NOT HAVE IN STOCK, WE MAY OP TO HAVE THE ITEM SHIPPED DIRECTLY TO YOU FROM ONE OF OUR TRUSTED SUPPLIER. WE PREFER TO ORDER THE ITEM IN AND HAVE OUR QUALITY CONTROL DEPARTMENT CHECK THE ITEM BEFORE SHIPPING OUT TO YOU, IN SOME CASES THIS IS NOT AN OPTION. WE WILL INDICATE IN AN EMAIL IF IT IS "IN STOCK", "OUT OF STOCK", "SHIPPING DIRECTLY", "BACK ORDERED", "DISCONTINUED" OR IF IT IS A CUSTOM ITEM BEING MADE IN OUR STUDIO. 



Since many items are hand crafted in Manheim, Pa. USA, we need time to make your item, and or prepare your shipment. We require a minimum of 72 hours to process your order unless we offer a "Special" for a holiday shipment. 

Shipping and Returns Policy has changed. We have a variety of shipping methods available at checkout -please pick the one that best meets your needs. US shipping will continue in the standard shipping cost and expect delivery in 3 to 5 days of items in stock at our main warehouse in Elm, Pa, or from our Store in Lititz Pa. We ship from multiple locations and delivery times will vary and could take up to 10 to 14 days for delivery. We allow checkout of items that are currently out of stock, and may order items from the manufacturer upon receipt of paid order. These items will ship out immediately upon receipt in our Pa warehouse. We will send you an email indicating expected delivery date within 74 hours after your order has been placed. International (non USA) shipping changes frequently, Please Contact the Store owner BEFORE checkout on heavy items like large statues, tables, and décor for current shipping costs. When shipping Tudor Mint outside of the 50 United States & its territories, and Canada, additional shipping charges may apply due to weight and size. 



We now off FREE LOCAL Courier delivery 2x a week for our local customers - see map below. 

If you need something give me a call, and I do not mind dropping off orders early in the Manheim/Lititz Area. 

Map below indicates area we will consider as local. Please note, that the delivery day for local may change depending on the amount of deliveries in a certain location. 

FREE Courier Delivery days are Mondays and Thursdays. 

I will have specific days a week (2)  that I will be in The Wizards Hat warehouse working and accepting callers. We are still trying to get a permanent spot in Roots, but my Herbs, Oils, and Incense may be what is keeping me from getting one.  I will have "free" local delivery starting the week of December 17th. We have Paypal set-up, you do not need to have a paypal account to make a credit card purchase, you can pay without an account. We will also continue to take Credit cards via Phone, warehouse, or on location. I will have a "Traveling Showcase" which I can bring to your home if you desire, and will include our "hands on" specific items including: Crystals (ALL of our crystals and stones will be in a mobile "salesman" display), Oils, Fairie Tailor Capes, and J&J Bridal Line (Stuller Studios), and our Stuller/J&J shared Internet will be on a laptop with me. 

IF you desire to have me come to your home with my "mobile store" you will need to sign up on our website, Purchase the "mobile visit" which is a free visit to the area listed below. "Traveling Showcase" is only offered to CURRENT customers of our retail location and New Bridal registrations, our Warehouse address will only be giving to some of our local customers whom we know (.....I know your name and your face), all others are requested that they find us at ROOTS market (for safety reasons), or order online. I am also looking at a second Market location. 




Additional Charges may apply for heavier pieces.



We have a variety of shipping methods available at checkout -please pick the one that best meets your needs. We will send you an email indicating expected delivery date within 48 hours after your order has been placed. While most orders begin the shipping process within 24 hours, please expect a 48 hour period to process your order. Shipping occurs once payment is approved, or, if paying by check (including eCheck), the order will not ship until payment has cleared (up to 5 days). The address will be verified, and the item verified as in stock during this period. If an item is not currently in stock, we will notify you by phone, or by email.

If anything is on back-order, and we have other ordered items in stock, we can send out what we have immediately (US AND CANADA ORDERS ONLY) expect delivery in 3 to 8 days of items in stock. We will contact you when the back-ordered items arrive and ship them to you at no extra charge (US ORDERS ONLY). All Canadian and International backorders will ship once all items are in stock. We will notify you by phone or email. Back ordered delivery times will vary and could take up to 10 to 24 days for delivery.

We will NOT ship Tudor Mint outside of the 50 United States & its territories, and Canada.

Returns must be post marked with-in 10 days of receipt and will be exchanged, credited or refunded the full purchase price excluding shipping. To obtain return information, Please email returns@mythmedievalceltic.com or call for authorization code.

SHIPPING GUIDE

Shipping Costs (Domestic and International)

Shipping Rules and Regulations

Tracking an Order

Please use the chart below to determine which shipping option is right for you. All shipping occurs on business days only (Monday through Friday) unless otherwise specified.

Note- Please allow 24-48 hours BEFORE shipping begins for order processing.

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Holiday or Christmas Shipping within the United States.

We offer several shipping options including Local delivery to East Petersburg, Lititz, and Manheim Pa. We will deliver up until 12:00 PM EST. on December 24th, unless the 24th falls on a Sunday.

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We ship orders out Via USPS/United States Postal Service. Basic shipping to the West coast and Canada takes approx. 5-7 days. Priority service takes 2-3 days, and in some cases can be delivered in as little as 1 business day.

Local Delivery for East Petersburg, Pa., Lititz, Pa., Manheim, Pa., Ephrata Pa., Denver Pa., and immediate areas, Only $1.50 Total shipping charge. PLEASE SELECT - PICK UP IN STORE, AND YOU WILL BE CHARGED A $1.50 LOCAL DELIVERY CHARGE. 



U.S. Domestic Shipping and Canada

USPS Standard First Class,
Shipping Method:
Delivery Time:
Price:

Shipping Method: USPS Standard First Class Mail
Delivery Time: 3-5 days shipping, with delivery confirmation number. We have new lower shipping rates, so if you need something small you can save on shipping.


USA table rates:


Anything over $150 ships for actual weighted charges and will be sent corrected/adjusted prior to shipping.

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Canada orders. Zone 2

Zone 2 Shipping Table


Order total of $150.00 or more...
Shipping Charge:$35.00, but we will adjust to actual shipping charge, either offer a refund or require additional shipping charges.

International orders-

Please Note: Shipping costs do not include customs brokerage fees and related tariffs. These fees are the responsibility of the customer. Note: Please allow 48-72 hours before shipping for order processing

Shipping Method: Delivery Time: Price

Zone 3 Countries UK, United Kingdom, Europe, Australia, Mexico


Order total of $120.00 or more...
Shipping Charge:$39.00, but we will adjust to actual shipping charge, either offer a refund or require additional shipping charges.

International Flat Rate For Incense -

1-2 packs $5.00

3-6 packs $10.00

7-12 packs $15.00

International, rate for Jewelry only Please allow up to 10 days for delivery. $14.00

Global Priority
Please allow up to 6 days for delivery.
$35.00 - $45.00



*************International Shipping Taxes, Tariffs, & Duties **************

The listed shipping fees do not include charges imposed by the Customs Agency in your Country. The packages recipient is fully responsible for any additional fees imposed by customs, including any tariffs and duties. Sometimes customs will charge a fee, and other times they will not. If you have any questions, regarding tariffs and duties please call the Customs Agency for your respective country.

We ship internationally to the following countries

Anguilla Australia Austria Bahamas Belgium Cayman Islands Cyprus Denmark England Finland France Great Britain Germany Greece Hong Kong Iceland Ireland Italy Japan Luxembourg Martinique Netherlands New Zealand Norway Philippines Portugal Saint Kitts Saint Vincent Scotland Singapore South Korea Spain Sweden Switzerland Russia Virgin Islands, US Wales United Kingdom



Tracking an Order

Packages may be tracked online with USPS http://www.usps.com/shipping/trackandconfirm.htm?from=home&page=0035trackandconfirm. If you cannot locate your tracking information, please call us at 1-717-371-2511, or e-mail us at Shipping@Mythmedievalceltic.com. We will be happy to help you.



Please call us if you have any questions concerning shipping. 717-371-2511


*****RETURNS:********

We will NOT accept a return or an exchange on any crystal or stone that you did not like the color or size. They are NATURAL and we have no control over their colors, size or shapes. We will ONLY offer a refund if we sent you the incorrect stone. Pictures are of items sent through our studio, they are actual stones that were in stock and your crystal may or may not look the same. The whole Natural and Metaphysical aspect, is why this policy is in place. 

Returns must be post dated with-in 7 days of receipt and will be exchanged, credited or refunded the full purchase price excluding shipping. We will only offer to return the shipping if the item was damaged, cancelled prior to shipping, or we do not have a replacement item and must refund. 



 Please feel free to Drop us a line, your comments are welcomed.

Myth Medieval & Celtic LLC ~ The Wizards Hat

Billing & Sales Office 

PO Box 081 

Elm, Pa. 17521 

717-371-2511



Myth Medieval & Celtic LLC ~ The Wizards Hat

Retail Store location 

Temporary located at our warehouse

Manheim, Pa. 17545 

717-371-2511

Thank You

 

Shipping charges may change without notice. We reserve the right to change without notice.

Additional Charges may apply for heavier pieces.

Thank You

Copyright 2016 Myth Medieval & Celtic LLC & The Wizards Hat

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